EWC Controls has implemented the following recycling plan to hand
out, e-mail, mail, or fax to our customer base. We will continually
update and revise the plan as changes are made. All of our current
wholesalers will receive this plan and adherence will be mandatory.
Non-compliance with this plan will be addressed and corrected
immediately.
Any individual wishing to recycle an EWC Controls Mercury Thermostat
can do so by using EWC Controls network of wholesale partners as a
local drop point. Any consumer or technician can call EWC Controls and
obtain a list of local wholesale partners nearest to their location.
All EWC Controls wholesale partners will act as a drop point for EWC
Controls Mercury Thermostats. Once the thermostat is dropped off the
following procedures will go into effect.
- EWC Controls requires all wholesale partners to obtain a return
authorization number (RMA) for any and all items to be returned to our
facility.
- Wholesale partners must list quantities, item numbers and
descriptions of all items to be returned before an RMA number can be
obtained.
- Once EWC Controls is notified that a mercury thermostat is to be
returned, EWC Controls will provide our wholesale partner with a
shipping bag (plastic 5 mil liner bag) for each mercury thermostat to
be returned.
- EWC Controls will provide as many shipping bags as needed to our
wholesale partner for each mercury thermostat to be returned.
- Our wholesale partner will individually wrap
each mercury thermostat within a shipping bag and then package
it so as to adequately protect it during transit.
- Please note that the U.S. Postal Service prohibits the shipment
of mercury containing devices. As of March 2010, UPS will
transport mercury thermostats. UPS permits up to 15 grams of
mercury to ship in a single package. This is the amount of
mercury contained in up to three, single bulb, thermostats. If
returning more than three thermostats do so as multiple shipments.
EWC Controls will not be responsible for any policy changes initiated
by UPS.
- The mercury thermostat must be in one piece and contain its
cover. Units that have broken or leaking mercury bulbs cannot be
returned.
Once the items are received at EWC Controls facility the following
procedures will be followed. We will continually update and revise
these procedures as improvements are required.
- Returns are received at EWC Controls and sent to our Quality
Control department.
- Our Quality Control Manager will log in the return and match the
paperwork to the previously issued RMA.
- We will then open the contents and record the customer name,
city, date returned, quantity of items and any item (SKU’s) numbers.
- Quality Control will then segregate any mercury thermostats,
store them in a plastic lined container and put them into storage for
final processing.
- EWC Controls maintains a Mercury Spill and Contaminant Kit at our
facility. All designated Quality Control personnel have been trained in
the safe and proper use of this equipment.
- Every (6) six months of operation, all company recyclables along
with Mercury Thermostats are packed and shipped to Battery Solutions,
Inc. of Howell, MI. Battery Solutions, Inc. is an ISO 9000 and ISO
14001 compliant company. All EPA documentation and identification
numbers are available from Battery Solutions, Inc. upon request.
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